Terms of Service

Acceptance of Terms

By accessing and using the ReConnect Integrative Center website (www.reconnecthealth.com) and our services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our website or services.

About Our Services

ReConnect Integrative Center, led by Dr. Carolina Castaños, Psy.D., provides integrative mental health and wellness services including:

Not Emergency Services

Important: ReConnect Integrative Center does not provide emergency or crisis services. If you are experiencing a medical or mental health emergency, please call 911 or go to your nearest emergency room. You may also contact the 988 Suicide & Crisis Lifeline by calling or texting 988.

Professional Disclaimer

The information provided on this website is for general informational purposes only and does not constitute medical advice, diagnosis, or treatment. Content on this site should not be used as a substitute for professional medical advice. Always consult with a qualified healthcare provider regarding any health concerns.

Results from our programs and services vary by individual. Testimonials and case studies represent individual experiences and are not guaranteed outcomes.

Booking and Consultations

Initial consultations are complimentary and last approximately 20 minutes. By booking a consultation, you agree to:

Cancellation Policy

We require at least 24 hours notice for appointment cancellations or rescheduling. Late cancellations or no-shows may be subject to a fee. Specific cancellation policies for programs (such as the 12-Week Intensive) will be provided in your service agreement.

Payment Terms

ReConnect Integrative Center is a self-pay practice. Payment details, including pricing for specific services and programs, will be discussed during your consultation. Payment is expected at the time of service unless other arrangements have been made.

Intellectual Property

All content on this website — including text, images, videos, graphics, logos, and branding — is the property of ReConnect Integrative Center and Dr. Carolina Castaños, and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use any content without prior written permission.

Website Use

When using our website, you agree not to:

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of any third-party sites. Accessing third-party links is at your own risk.

Limitation of Liability

To the fullest extent permitted by law, ReConnect Integrative Center, Dr. Carolina Castaños, and their affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Travis County, Texas.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated date. Continued use of the site after changes constitutes acceptance of the new Terms.